Galaxie Lawn

Clear Answers for a Seamless Stay Experience

FREQUENTLY ASKED QUESTIONS (FAQs)

Find answers to commonly asked questions, designed to give you a clear understanding of what to expect during your stay at Hotel Horizon.

Know the Hotel & its Location

1. Where is Hotel Horizon located?

Hotel Horizon is centrally located in Trivandrum, the capital city of Kerala. Just a short walk from Trivandrum Central Railway Station, our hotel offers effortless access to the city’s key landmarks.

2. Who is Hotel Horizon best suited for?

Our hotel caters to business travellers, families, transit guests, couples, and those visiting Trivandrum for temple visits, medical needs, or short city breaks.

3. How far is the hotel from Trivandrum Central Railway Station?

Our hotel is within walking distance of the Trivandrum Central Railway Station, making it ideal for transit guests and those with early travel schedules.

4. Is the hotel close to major city landmarks?

Hotel Horizon is conveniently located near government offices, hospitals, and the iconic Sree Padmanabhaswamy Temple.

5. Is the Trivandrum Bus Stand nearby?

Yes, the Trivandrum Bus Stand is located adjacent to the railway station and is just a short walk from the hotel.

6. What key attractions can be explored around the hotel?

Guests can visit Sree Padmanabhaswamy Temple, Kuthira Malika Palace, Napier Museum, Sree Chitra Art Gallery, the Science & Technology Museum, and the Trivandrum Zoo, all easily accessible from our hotel.

7. Are there nature and leisure destinations close to Trivandrum?

Yes, Veli Lake Tourist Village, Kovalam Beach, and Poovar Backwaters are popular nearby escapes, while Ponmudi Hill Station and Jatayu Earth Centre offer scenic and adventure-filled day trips.

Your Room & Stay Details

1. What types of rooms are available at Hotel Horizon?

Hotel Horizon offers a range of rooms and suites, from Standard Room and Deluxe Room to Suite and the Horizon Suite, each designed with varying levels of space, comfort, and style.

2. Do the suites include separate living areas?

Yes, the Suite and Horizon Suite feature separate living areas, with dining spaces and thoughtfully planned layouts for extended or family stays.

3. How many guests can each room type accommodate?

The Standard Room, Deluxe Room, and Suite each accommodate up to 4 guests, while the Horizon Suite comfortably accommodates up to 5 guests.

4. What in-room amenities are provided for comfort and convenience?

All rooms and suites are air-conditioned and feature a 43-inch television, complimentary bottled water, a tea & coffee maker, and a minibar. Bathrobes and bath slippers are also provided for added comfort.

5. Do the rooms offer 24-hour room service?

Yes, guests can enjoy 24-hour room service for meals and refreshments at any time of the day.

6. What bed options are available?

Our rooms and suites feature queen size or king size beds, with select rooms offering twin bed options.

7. Is free Wi-Fi available in the rooms?

Yes, complimentary Wi-Fi is available across all rooms and suites.

8. What is the size of each room type?

The Standard Room measures 194 sq. ft., the Deluxe Room is 238 sq. ft., the Suite is 435 sq. ft., and the Horizon Suite is spread across 488 sq. ft. with a well-appointed living space.

9. What is the hotel’s policy for children and extra guests?

Children aged 0 to 5 years stay free of charge. Children aged 5 to 10 years may share their parents’ bed, with breakfast charged separately. Guests above 10 years are charged at the adult rate.

Dining Experiences & Options

1. What dining options are available at Hotel Horizon?

Hotel Horizon features 2 multi-cuisine restaurants, offering a variety of flavours, along with a bar serving well-crafted drinks and light bites.

2. What types of cuisine are served at the restaurants?

Guests can enjoy a range of flavours including Italian classics, Eastern-inspired dishes, South Indian spreads, Northern Indian favourites, pizzas, sandwiches, and fresh seafood.

3. Is breakfast buffet available at the hotel?

Yes, guests can start their day with a wholesome breakfast spread served on request.

4. Do the restaurants offer buffet and à la carte options?

Yes. Mira offers both buffet spreads (available upon request) and à la carte options. Orion and Alcor focus on à la carte dining, designed for sharing and casual meals.

5. Is there private dining available?

Yes. Mira offers a private dining room that accommodates up to 10 guests, perfect for intimate celebrations or discreet business meals.

6. What is the seating capacity at each dining outlet?

The dining outlets at Hotel Horizon accommodate different group sizes, with Mira for larger gatherings of up to 80 guests, Orion seating up to 45 guests, and Alcor up to 60 in a relaxed bar setting.

Event Venues & Services

1. Does Hotel Horizon offer venues for events or celebrations?

Yes, our hotel offers well-equipped indoor event spaces, Galaxie Hall and Menza, with Galaxie Hall extending to a rooftop lawn, making them ideal for meetings, social gatherings, and celebrations.

2. What is Galaxie Hall best suited for?

Galaxie Hall is perfect for large conferences, receptions, and celebrations, accommodating up to 500 guests.

3. What makes the rooftop venue unique?

The rooftop venue at Hotel Horizon features an open-air lawn with panoramic city views, ideal for sunset cocktails, intimate weddings, and evening celebrations.

4. Is there a space for smaller, more intimate events?

Yes, Menza is a compact, air-conditioned banquet hall, designed for small meetings, workshops, and close-knit celebrations.

5. Are AV facilities available in Galaxie Hall and Menza?

Yes, both Galaxie Hall and Menza are equipped with AV facilities, including projectors, along with high-speed Wi-Fi.

6. How many guests can Menza accommodate?

The Menza banquet hall can acccommodate up to 200 guests.

Hotel Facilites

1. Is parking available at the hotel?

Yes, guests can enjoy free parking along with convenient valet services.

2. Does the hotel offer lift access and power backup?

Yes, lift access is available throughout the property, along with 24/7 power backup across all spaces.

3. Are there facilities for guests with accessibility needs?

Yes, the hotel offers wheelchair access and supportive features such as steps with seating to assist guests with mobility needs.

4. Are medical services available on request?

Yes, a doctor on call is available to assist guests when needed.

5. What facilities are available at Hotel Horizon?

Guests have access to thoughtfully curated facilities, including complimentary Wi-Fi, lift access, power backup, CCTV security, 24-hour service, and secure online booking with instant confirmation.

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