Terms and Conditions

• You are making a booking with the hotel directly.
• Please review the booking and cancellation policies for the bookings. In case you make a change or cancel the booking, the cancellation penalties specified may apply.
• You may be asked to furnish the form of payment and identification proofs during check-in.
• Other inclusions not listed as a part of this booking may be chargeable.

Cancellation Rules

• If cancellation is done within 24 hours are non-refundable.
• If cancellation is made between 24 - 48 hours prior receive a 75% refund
• If cancellation is made prior to 48 hours, then the full amount will be refunded.
• If no show, then the full amount will be charged.

Privacy Policy

• This privacy policy sets out how we use and protect any information that the guest gives us when he uses this website.
• We are committed to ensuring that the guest's privacy is protected. Should we ask the visitor/guest to provide certain information by which they can be identified when using this website, then the visitor/guest can be assured that it will only be used in accordance with this privacy strategy.
• We at Hotel Horizon, Trivandrum, are committed to the privacy of everyone who accesses our website thehotelhorizon.com only collects personal data about the visitor/guest as needed to provide them with outstanding service, and to help process their request or provide them with information.

Child Age Policy

• Children aged 0 - 5 years stay free; children aged 5 -10 years may share the parents’ bed with breakfast charged, and guests above 10 years are charged at the adult rate.